Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Use the API or MCP to search and manage listings

  Query launches via REST API or connect an MCP server for AI assistants to search and manage your listings.

Badges and links

• How badges and links work on your listing

  Get your free listing published by displaying our badge. Learn how link follow status is determined.

Pricing and payments

• Bundle or done-for-you listing?

  Two ways to get listed on other launch and discovery sites. Manage yourself or we handle it.

• What do products cost on Search My Biz Info?

  Prices in US dollars for launches, profiles, reviews and sponsorships, with VAT added where due.

• Can I get a refund?

  Purchases are not refundable once paid. Full refunds apply if we remove a paid listing.

• Where is VAT charged and how do I invoice?

  VAT rules by location, entering your number, and finding your invoices.

Your account

• How do I claim a listing?

  Prove you control the company domain to become owner and earn the Verified badge.

• How do I edit a live listing?

  Change any field in your listing, then save. Changes appear immediately; no review queue.

• Change your email, manage notices, or close your account

  Adjust emails, switch your sign-in address, or request account and data removal.

• Why is my listing held waiting for founder profile?

  Complete your founder profile at /account/founder to release your listing.

• Set up notifications for your account

  Choose which alerts you get, how they reach you, and how often.

• What can you do in your account?

  Browse your account pages: listings, metrics, founder profile, billing, gifts, settings, developer tools and help.

• How do I update listings across multiple sites?

  When your company is listed on other launch and discovery sites too, save changes to all of them at once or pick which ones.

Launching

• Add extra categories to your listing

  Your main category is free. Pay $5 to add up to 3 more.

• Free listing or paid launch?

  Free profiles appear after a wait with limited content. Paid launches go live immediately with full profile and search engine visibility.

• How do I relaunch a product listing?

  Relaunch the same listing in a later week. Your votes stay with it.

Getting help

• How do I get help?

  Search help articles, chat with our AI assistant, or email our team. The assistant can review your account when you're signed in.

Getting started

• How do I launch a product on Search My Biz Info?

  Submit your website, verify the details, choose a plan, complete your founder profile, then go live.

Community

• How do leaderboards rank launches?

  Three ranking systems show top launches by votes, paid placement or domain rating.

• How do votes work on Search My Biz Info?

  Sign in to vote on live launches. One vote per listing per person. Votes stay separate from paid features and cannot be purchased.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.