Change your email, manage notices, or close your account
Adjust emails, switch your sign-in address, or request account and data removal.
Updated
Manage notice emails
Each notice email includes a one-click unsubscribe option for that notice type. Visit /account/notifications to control every notice and frequency.
These emails are always sent: receipts, refunds, payment problems, listing holds and security notices.
Switch your sign-in address
Submit a request at /account/email with your new address. We verify the change by sending confirmation emails to both addresses. A security email confirms when the switch is complete.
Delete your account or personal data
Request removal at /account/privacy or email launch@zinndigital.com from your account's current email address.
Not leaving, only curious? At /account/privacy you can download every record tied to your account in a single file.
We'll confirm by email what gets removed: your account, founder profile and personal details. Invoices stay on file for as long as the law requires. See /privacy for how we handle personal data.
Questions people ask
- Can I stop getting certain emails?
- Yes. Click unsubscribe on any notice email for that type, or go to /account/notifications to control all notices and how often they arrive. Receipts, refunds, payment problems, listing holds and security notices cannot be switched off.
- How do I change my sign-in email?
- Request the change at /account/email with your new address. We send confirmation emails to both your current and new address, then a security email when done.
- What happens to my data if I close my account?
- Submit a request at /help or email launch@zinndigital.com from your account email. We'll confirm what's removed: your account, founder profile and personal details. Invoices are kept as required by law. Read /privacy for our full data practices.